Privacy Policy

Service owner: WEBLANE LABS, Company ID 540345220

Support/Privacy email: [email protected]

Address: 121 Derech Menachem Begin, Tel Aviv-Yafo, Israel

Weblane Payments is a payments management platform for businesses. We act as a wrapper/connector and integrate with third-party payment providers (for example, Tranzila and Meshulam) via API to enable, among other things:

• Payment collection and payment management.
• Subscription and recurring billing management (subject to the payment provider’s capabilities).
• Customer, product and payment-link management.
• Issuance/management of accounting documents (such as receipts, tax-invoice/receipt documents, and related records) based on merchant inputs and configuration.

Information provided by users/merchants

• Account details: name, email, phone, and other details you provide.
• Merchant/project details: business name, tax/company identifiers, address, document settings, and payment-terminal/provider configuration details (as needed).
• Merchant end-customer details: name, email, phone, business identifiers and notes - as entered and managed by the merchant.

Transaction and subscription information

• amounts, currency, status, timestamps, provider identifiers, product/ subscription data, billing history and outcomes (e.g. succeeded/failed).

Technical information

• operational logs, IP address, device/browser data, and security/fraud prevention signals.

We do not ask for or intentionally store full card numbers or CVV codes. Card entry and payment processing are performed through the payment providers’ interfaces (for example, hosted fields or payment pages). However, we may receive and store technical identifiers and transaction metadata required to operate the Services, provide support, and reconcile transactions.

• Provide, operate and improve the Services.
• Manage accounts, access permissions, projects and terminal setup.
• Generate accounting documents based on merchant configuration and inputs.
• Security, fraud prevention, monitoring and reliability.
• Customer support and troubleshooting.
• Legal and regulatory compliance.

We may share information as necessary with:

• Payment providers/processors: Tranzila, Meshulam and other providers a merchant chooses to connect, to process payments/ subscriptions and operate integrations.
• Infrastructure and service providers: hosting, data storage, email delivery, monitoring/security operations - subject to confidentiality and security commitments.
• Compliance/legal: as required by law, court order, or to protect our rights, other users, or the public.

We retain information for as long as needed for the purposes described above, to meet contractual and legal obligations, and for legitimate operational needs (such as fraud prevention, dispute resolution and recordkeeping).

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to operate the Services. For example, a cookie named LOCALE is used to store your selected language (Hebrew/English).

For privacy questions or requests, contact us at [email protected]. We will try to address requests within a reasonable time and in accordance with applicable law.

We may update this policy from time to time. The date at the top reflects the latest update. For material changes, we may provide notice within the Services.